clean af Terms and conditions

In order to receive a top quality service we only ask that you be a top quality customer, and please respect our policies and
terms of business!

Clean AF is a mobile service at your workplace or doorstep and require to work in specific conditions for Insurance purposes,
and for the safety of our staff and vehicles. Clean AF will NOT commence work on any vehicle that is on a main road, heavily
used road, or small and tight road. We also cannot work in pay and display car parks. We will also require a safe place to plug
our extension lead as a power source, and additional a water feed, however we supply our on water if required.
If your home address or the location you wish for the work to be carried out in has any of the above issues, please contact us
first and we will work with you to make an alternative arrangement.

All secure bookings are deposit-based, and bookings are not confirmed until a deposit has been paid and deduced off your
final bill. Deposits are paid direct to Clean AF via bank transfer. Deposits are non-refundable and non-transferable. Deposit
amounts differ due to location, package, and/or work needed. Within 48 hours of booking, we will gladly alter your booking to
another nominated person, providing the address or location meets all other terms and conditions.
In the event of unprecedented traffic delays or any unexpected incidents/ emergencies, Clean AF may have to cancel or
rearrange your booking. If this is the case, it will be within 14 days of the original booking. If not, a full refund of the deposit will
be honoured.

If your interior is heavily soiled with mud, pet hair, mould, cigarette smell, vomit or blood, additional charges WILL apply.
Please inform us in advance and provide us with a couple of images if possible before you book, so that we can give you a
fair estimate. Should we not be aware of any of the above conditions, a price will be negotiated before any work commences.
Upon every booking you will be asked to read these terms and conditions, with doing so you agree to our terms of business.
Any bookings that are made but then affected by any of the above may result in full booking charges being payable. An
invoice will be sent to the billing address and email address you have provided upon booking. Failure to pay will result in legal
action being taken. A missed booking is a missed wage, we will not fall victim to a loss in time or pay under any
circumstances.

Contact Us

07866 876 939

I can’t always come to the phone so please send me a text or WhatsApp and I will get back to you as soon as possible.
Thank you.

Email Us

cleanafcarvaleting@gmail.com

We respond within 24 hours, please check your ‘junk folder’ for a reply.

Terms and Conditions